Administrative Assistant for Recording Studio


Project scope
Categories
Communications Organizational structure Community engagementSkills
customer service communication setting appointments professionalism operationsOur studio is currently seeking a motivated and organized individual to join our team as an Administrative Assistant.
In this role, you will be the backbone of our daily operations, managing communications, scheduling appointments, and ensuring the smooth running of our studio. You will interact with artists, producers, and other industry professionals.
This will involve answering phone calls, DMs, and emails in a timely and professional manner to ensure customer satisfaction and retention. The project will also focus on streamlining communication processes to enhance overall customer experience.
- Understanding the Studio’s Current Administrative Processes: Students will need to familiarize themselves with the current administrative processes, including how DMs, emails, and appointments are managed within our studio.
- Answering phone calls, DMs, and emails in a timely and professional manner to ensure customer satisfaction and retention
- Booking in appointments with our appointment managing software
- Identifying Areas for Improvement: After understanding the current processes, learners will analyze these processes and identify areas where efficiency can be improved.
- Giving suggestions or ideas on improving upon current scripts and systems.
- Creating a Report Outlining the Changes Made and Their Impact: Finally, learners will create a report detailing the changes made, the reasons behind these changes, and the impact they’ve had on the studio’s operations and client satisfaction. This will demonstrate the value of their work and the improvements made.
- Scripts: Access to a vast set of DM and phone scripts.
- Personalized Training and Guidance: We will provide individualized training and guidance, we’re committed to helping you grow and succeed.
- Continuous Support: We offer continuous support throughout your journey. Whether you’re facing a challenge or simply have a question, our team is always ready to assist you.
About the company
Bankroll Studios is a Canadian exclusive recording/music production studio, providing a range of services such as but not limited to vocal tracking, music production, mixing and mastering, artist management/relations and music start-up consulting. Our team is devoted to providing an all-in-one music hub for aspiring artists and creatives looking to expand, excel, and strive in the audio entertainment industry.
Portals
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Vancouver, British Columbia, Canada